If you’ve looked into being a part of the security and protection industry, then you know there are several different types of security guard positions you can train for. You just have to know where you want to lend your security services—for example, like a mall security guard, campus security patrol officer or an event security officer. While there are typical duties of a security guard, each type of guard has specific duties and requires different skills, largely depending on the type of environment they will be assigned to work in. This is why proper training is so important.
Whether you provide security for a business, school, public event, festival or construction site, know the duties for each will vary. Let’s take a look at the duties of one type: a security guard trained in warehouse security.
Close monitoring
Because most warehouses are not open to the public, they will hire security guards to closely monitor and control all warehouse access points—including people coming and going and why—and computer systems. This is an important duty of a warehouse security guard.
As the warehouse’s security officer, you maintain control over the access points of the building and any goods brought in by delivery vehicles. You’ll inspect people, vehicles and items at the entrance to the site, which could mean using a metal detector or performing physical checks. You are responsible for making sure everyone entering is supposed to be there, as well as inspecting everything that people bring into or remove from the warehouse.
Physical presence
The physical presence of security guards in any business or work environment can be enough to deter would-be criminals, so it makes sense that sites like warehouses would benefit from hiring security officers. With specially trained on-site security personnel guarding your warehouse—whether from a watchpoint or on patrol—your company’s staff, visitors and property will be kept safe, and your structure secure. Warehouse security guards are trained to respond quickly to issues, but the type of action they take depends on the agreement between the security company and the warehouse owner. More specifically, this means determining whether they remain hands-off and simply report an incident or jump into action to apprehend criminals.
Electronic security monitoring
A warehouse security guard will likely be in charge of monitoring computerized control systems, ensuring that all site technology is being used appropriately and only by authorized people. Your warehouse security officer training may also include tech troubleshooting and computer maintenance.
Furthermore, many warehouses have security systems in place to protect their property and merchandise. A trained security officer will have the ability to maintain, monitor and use a site’s chosen security system, which may include security cameras, motion or pressure sensors, and other electronic detection devices. Having trained security professionals in charge of monitoring these systems and equipment means fewer false alarms, quicker response times and on-site response and assistance.
If your warehouse, business, school campus or large event needs security guard services, look no further than the trained professionals at American Pride Security Services. Contact us today for more information!
No matter what occupation you hold, it is likely that your job requires you to use a lot of different skills. Whether you are an event planner or a business owner, it is important that you are able to juggle many different tasks that require a variety of strengths and personality traits. Even though security guards may be primarily associated with being observant and knowing how to handle potentially dangerous or illegal circumstances, they have to have a number of additional skills in order to ensure that they are able to do their jobs as effectively as possible.
Believe it or not, human relations is actually a significant part of security guard services. When security guards are providing patrol services at a large event or in a big retail space, it is important that they are able to communicate and relate effectively to attendants. There are several reasons why it’s so important for security guards to have the ability to effectively relate to other people.
Why communication is important skill for security guards
Security guards can be stationed at a variety of different posts. Whether they are patrolling the perimeter of an event or checking tickets at a sign-in booth, it is likely that they will have to interact with various members of the public in one capacity or another. If someone wants to report something suspicious to a security officer, it is important that they feel comfortable approaching the guard and explaining the situation. This means that a security guard should be able to listen effectively and communicate with members of the public in a way that puts their minds at ease. This element of trustworthiness can impact the overall mood of an event. When people feel safe and secure, they are more likely to enjoy themselves.
The most important communication skill for a security officer is active listening. Oftentimes, security guards will need to pay close attention to a report that includes many important details. The more closely they listen, the more likely it is that they will know how to handle the situation in a way that is safe and effectual. Empathy is another important trait in a security guard. Working to understand the perspective of others allows security guards to work with people in a way that is respectful. Additionally, communication and empathy make it much easier to deescalate a situation.
Learn more about security guard services
At American Pride Security Services, we understand how important it is for security guards to be able to communicate and relate to the public effectively, which is why we have been a trusted provider of security guard services for over a decade. We have all of the necessary licensing and certification to be able to render outstanding security services to a variety of different clients. We would be happy to help you get started with a security consultation and more information about all of the services that we can offer you.
Security guards play an important role in keeping public places, large events, commercial businesses and residential areas safe. They are trained to handle a variety of different situations that have the potential to make a location unsafe. Even though security guards are capable of offering a number of great benefits to business owners, residents and consumers, there are many things that you might not know about the details of working as a security guard. There are plenty of misconceptions circulating about security guards that might have you feeling a bit hesitant about applying for a job. Thankfully, understanding more about security guard services in Bloomingdale, IL and what they provide may make you feel more comfortable with the idea of applying to work as one:
Security guards are not always armed: Many people feel nervous about working as an armed guard at an event. The truth is, many businesses want someone present who can observe and patrol an event or location, but aren’t comfortable with having an armed guard present, and choose to hire an unarmed guard instead. Duties like patrolling a parking lot at night don’t usually require a guard to be armed, for example. Armed guards typically go through a considerable amount of additional training—rest assured you will not be required to work as an armed guard without plenty of preparation!
Guards are carefully vetted: There are many different tests that potential security guards will undergo before they are approved for a security job. There are some exams that are designed to test behavior and reactions to different scenarios that a potential guard may be confronted with. Additionally, security guards will need to pass a drug test and a background check to be hired for the job.
There are different licenses for guards: Different guards may need to have different kinds of credentials and certifications. Certain permits are required in order for a person to provide security services, so it’s important for you to understand the applicable regulations. You can always ask a security patrol service in Bloomingdale, IL about what their credentials before you decide to apply for a job.
Fitness is important: A security guard has to be ready to take on the physical aspects of a security service job. There are many different scenarios that might come up that call for a security guard to run or move around a lot. Security guards need to invest time and energy into staying healthy and fit so that they can take on all of the most physically demanding aspects of a security or patrol job.
It is essential that security guard services in Bloomingdale, IL be capable of handling every job with professionalism and integrity, and at American Pride Security Services, our guards have the skills and experience necessary to do just that. For years, we have been providing security services that fit the exact needs of each of the clients we work with. We’re currently hiring for full- and part-time security guards with PERC and 20-hour certificates. If you’re interested in working for us, please get in touch today!
Keeping a hotel completely secure presents some unique challenges. The clientele rotates daily. Plus, your customers are often people who are unfamiliar with the area, which means they are themselves at higher risk of being taken advantage of than if they were at home. There are just so many unknowns. At any given time, someone might have thousands and thousands of dollars of valuable jewelry in their rooms. Or you might have an otherwise nice guest in your hotel who just can’t hold their alcohol. The challenges of being a hotel security guard are totally unique for every new day and for every new guest.
That being said, the responsibilities of hotel security guard services can be broken down into a few broad duties.
Surveillance
For any security officer, their most important job is to be watchful. Keep an eye out for anything that seems unusual or out of the ordinary. Security guards patrol the hotel grounds––the hallways, the parking lots, the balconies, the facilities, the pools, etc.––and also often watch video surveillance equipment, all with the aim of keeping a watchful eye on as much of the whole hotel property as is possible at any given time.
Deal with combative guests
Many hotels have bars and restaurants. Anytime you have a bar, you’re guaranteed to run into a belligerent individual every once in a while. Hotel security guards often act as unofficial “bouncers,” letting inebriated and belligerent guests know when it’s time to go. Security guards also often have to deal with loiterers, especially in bigger cities where homelessness and vagrancy is more common.
Respond to guest complaints
Another important responsibility of being a hotel security guard is to respond to the disturbance calls of guests. If there’s a young family in a room next door to room full of teenagers partying for spring break, it might very well be the security guard’s job to respond to the family’s call and help quiet down the teenagers when they won’t settle down in the middle of the night. These conflicts are rarely if ever serious, but they’re almost always handled better by an intermediary than if they’re handled by the two conflicting parties on their own.
Complete reports and document their surveillance activities
Most security officers have to keep impeccable records of all of their activities while on guard duty. These reports help protect the security guards from liability when things go wrong, and can also be extremely useful on those rare occasions when the police need to be called to the premises. In those cases, a security guard’s security reports can act as evidence, helping the cops investigate whatever crime has been committed.
At American Pride Security Services, we provide security guard services, for a variety of businesses. If you are in need of security guard services, give us a call today. We can get a quick handle on your needs with a security survey, and can help you close all the gaps in your security plan. If you currently have your own security on staff, give us a call and see if outsourcing your security needs can save you money. We’ve been the trusted leader in security guard services, for more than 11 years. You can count on us to help you protect your business.
Protecting customers and assets are two of the most important responsibilities ascribed to business operators. If you own or are responsible for running a business, you may be exploring the possibility of outsourcing your store’s security to qualified professionals. Security guard services in Fort Myers, FL can ease tensions at your retail locations, assist with loss prevention and keep your employees safe.
Some businesses may not immediately identify the need to hire a security patrol. If you are on the fence about obtaining professional security guard services in Fort Myers, FL, here are nine signs that you should start the process of booking security services:
Parking lot concerns: Patrons of your establishment should never feel unsafe walking to and from your storefront. If you are receiving frequent concerns about potential illegal activity in your parking lot, you should contact a security professional.
You’re in a high-crime neighborhood: If your store or office space is located in a neighborhood known for its crime rate, you should seriously consider obtaining security guard services in Fort Myers, FL.
You are a theft victim: According to data collected by the National Retail Federation, $44 billion worth of theft from retailers was reported in 2014. Don’t be a victim of theft. Secure your assets by hiring a security contractor!
Alcohol is served on your premises: Even if your establishment does not sell or serve controlled beverages, just sharing a parking lot with a drinking establishment can cause a whole host of security-based headaches.
Your safety program is overworked: Many stores have an in-house safety program or loss prevention program that protects assets and employees. Unfortunately, these units can often result in overworked and dissatisfied employees.
Emergencies happen: Professional security guard services in Fort Myers, FL are trained to respond to a wide variety of emergencies. This means that you can count on your attending officer to respond swiftly and professionally to medical situations and other occurrences.
You have lots of in-facility traffic: When your store or office is frequently visited, it can cause a headache for anyone responsible for managing all of the ensuing chaos. Protect your peace of mind by hiring a qualified professional to keep an eye on comings and goings.
The numbers don’t add up: Sometimes, record-keeping professionals can make mistakes. Occasionally, however, these mistakes are not as innocent as they appear. If you are experiencing a pattern of incorrect statements, a security officer may be able to help you set the record straight.
Liability issues: Having an on-site safety professional can aid you with any worker’s compensation cases that may arise, and assist you in determining fault in case of accidents and injuries.
American Pride Security Services has been providing the best security guard services in Fort Myers, FL for more than a decade. Our highly qualified officers are known for their friendly, professional and expert services. We back up all of our work with a quality guarantee, and consistently strive to provide the highest caliber security services in the region. If your business is in need of security consulting or a station patrol officer, contact one of our representatives today!
